Privacy Policy

Effective Date: Dec 1, 2025
Last Updated: Dec 18, 2025

Welcome to UrbanWild (SocialChange)! We're committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.

By using UrbanWild, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email, username, and password
  • Profile Information: Profile photo, bio, city, and preferences
  • User Content: Reviews, ratings, photos, comments
  • Communication: Messages sent via support or in-app features

1.2 Information We Collect Automatically

  • Location Data: Used for hotspots, check-ins, and missions
  • Usage Data: Feature usage, time spent, navigation
  • Device Information: Device type, OS, identifiers, app version
  • Log Data: IP address, access times, pages viewed

1.3 Information from Third Parties

  • Social Login: Apple, Google, Facebook basic profile data
  • Payments: Transaction details from payment partners (no card storage)

2. How We Use Your Information

3. How We Share Your Information

We do not sell your personal information.

3.1 Public Information

Your username, profile photo, points, leaderboard ranking, and public content may be visible to other users.

3.2 Service Providers

  • Cloud hosting (AWS, Google Cloud)
  • Analytics (Firebase, Mixpanel)
  • Payments (Stripe)
  • Customer support tools
  • Push notifications

3.3 Business & Legal

  • Reward fulfillment partners
  • Aggregated venue analytics
  • Legal or regulatory disclosures
  • Mergers or acquisitions

4. Leaderboard & Competition

When you play games in UrbanWild and complete levels or achieve victories, your points are automatically uploaded to our global leaderboard. This means you'll be competing with players from around the world for prizes and recognition.

4.1 What Gets Shared

  • Your username or display name - so other players can see who's climbing the ranks
  • Your score and game progress - to determine your position on the leaderboard
  • Your ranking - visible to all UrbanWild users

4.2 How It Works

Once you complete a game level or win a match, your points are instantly synced to the global leaderboard. You're automatically entered into ongoing competitions where top performers can win prizes. The leaderboard updates in real-time, so you can track your progress against other players.

4.3 Fair Play

We monitor leaderboard activity to ensure fair competition. Any suspicious activity or attempts to manipulate scores may result in removal from the leaderboard and potential account restrictions.

5. Your Privacy Choices

6. Data Security

While we take strong measures, no system is completely secure.

7. Data Retention

8. Children's Privacy

UrbanWild is not intended for children under 13 (or 16 in the EU). If we discover such data, it will be deleted promptly.

9. International Data Transfers

Data may be processed outside your country, including the United States. We comply with GDPR and use approved safeguards for EU/UK users.

10. Your Rights

GDPR (EU/UK)

  • Access, correction, deletion
  • Portability and restriction
  • Withdraw consent
  • File complaints with authorities

CCPA (California)

  • Know and delete collected data
  • Opt out of data sales (we don't sell)
  • No discrimination for exercising rights

11. Cookies & Tracking

We use cookies and similar technologies to remember preferences, analyze performance, and personalize content.

12. Third-Party Links

We are not responsible for third-party privacy practices. Please review their policies.

13. Changes to This Policy

We may update this policy and will notify you of significant changes. Continued use means acceptance.

14. Contact Us

Questions or requests? Email contact@socialchange.com